HOW DO I MAKE A PURCHASE?

Purchasing from Gear Rush is easy: browse the products via the top menu sections or click on the search icon (top right) and enter keyword(s) to search for a specific item or feature. When you have selected an item you wish to purchase, click "Add to Cart". To complete the purchase, click on the shopping cart icon of the screen. This will take you through to the checkout process, where you will enter your shipping address and payment method. Purchasing from Gear Rush is easy: browse the products via the top menu sections or click on the search icon (top right) and enter keyword(s) to search for a specific item or feature. When you have selected an item you wish to purchase, click "Add to Cart". To complete the purchase, click on the shopping cart icon on the top right hand corner of the screen. This will take you through to the checkout process, where you will enter your shipping address and payment method.

 

 HOW TO MEASURE YOUR JEANS?

 

Every brand has an actual jean dimension different to other brands. Always measure your jeans first and compare.

Always Measure your Jeans first and compare:

Layout your favorite jeans on the flat surface with closed button and zipper.

Measure on the beltline from one end to the other end. Single side.

Multiple the number by X 2.

Compare the number with the “All around” dimension in the size chart.

 

WHAT PAYMENT METHODS DOES WE ACCEPT?

ALL REGIONS BUT AUSTRALIA:

We accept Visa, MasterCard, American Express and PayPal. When selecting PayPal at checkout, you will be directed to the PayPal site to 'Log In' and review the amount shown before clicking 'Pay Now'. Once this transaction is complete, you will return to Gearrush.com.au for your order confirmation.

At Gear Rush, your personal online security is important to us. We use the latest SSL encryption technology to protect any information you input from interception by outside parties. All orders are processed through a secure checkout system provided by Stripe and PayPal. Gear Rush is committed to maintaining the highest levels of security and protection against fraud with the latest security technologies to ensure that your credit card information, contact information and shipping/billing information are confidential and safe. 

AUSTRALIAN CUSTOMERS:

We accept Visa, MasterCard, American Express, PayPal and AfterPay (for Australian orders only). When selecting PayPal at checkout, you will be directed to the PayPal site to 'Log In' and review the amount shown before clicking 'Pay Now'. Once this transaction is complete, you will return to gearrush.com.au for your order confirmation.

Orders placed by AfterPay are subject to their terms and conditions.

At Gear Rush, your personal online security is important to us. We use the latest SSL encryption technology to protect any information you input from interception by outside parties. All orders are processed through a secure checkout system provided by Stripe, PayPal and AfterPay. Gear Rush is committed to maintaining the highest levels of security and protection against fraud with the latest security technologies to ensure that your credit card information, contact information and shipping/billing information are confidential and safe.

 

We accept Visa, MasterCard and PayPal. When selecting PayPal at checkout, you will be directed to the PayPal site to 'Log In' and review the amount shown before clicking 'Pay Now'. Once this transaction is complete, you will return to Gear Rush for your order confirmation.

 

HOW MUCH WILL I HAVE TO PAY IN TAX AND DUTIES?

All orders are shipped from AUSTRALIA.

AUSTRALIAN ORDERS: All Australian orders are GST inclusive.

 

 CAN I AMEND OR CANCEL AN EXISTING ORDER?

 

Once you've placed your order, we are unable to make any changes, additions, cancellations or amendments. Our systems are automated, and changes may cause delays or mix-ups in the preparation of your order. We highly suggest that you review your cart before checking out. 

If your order has already been processed or shipped and you wish to return or exchange an item, please fill out the 'contact us form' to request for a Return Authorization for the products you do not wish to keep once you receive your order.

 

 WILL I RECEIVE A FULL REFUND?

 

Our refund will either be issued to the original payment method used to place the order. Shipping cost associated with the return of the product will not be refunded unless your item(s) are faulty.

Please note that it can take up to 10 business days for the refund to appear in your account.

 

WHAT IF MY PRODUCT IS FAULTY?

If you receive a damaged or defective item, submit a Return Request using the Customer Service contact form and we will help you exchange or return the item.